PRIVACY POLICY – GIFTFROM.AE

Effective Date: 28 Jun 2026

1. Introduction

GiftFrom.ae respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services across the UAE.

By using our platform, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following information when you use GiftFrom.ae:

• Full name

• Contact number

• Email address

• Delivery address

• Payment information (processed securely via third-party gateways)

• Order history and preferences

• Device and browser information

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates and confirmations

• Provide customer support

• Improve our services and website experience

• Prevent fraudulent transactions

• Send promotional offers (only if you opt-in)

4. Data Protection & Security

We implement strict security measures to protect your personal data, including:

• Secure payment gateways

• Encrypted data transmission

• Restricted access to sensitive information

• Regular monitoring of systems

Despite our efforts, no online platform can guarantee 100% security, and users share information at their own risk.

5. Sharing of Information

We do not sell or rent your personal data. However, we may share information with:

• Delivery partners for order fulfillment

• Payment processors for transaction handling

• Legal authorities if required by law

All third parties are required to handle data securely and only for service purposes.

6. Cookies & Tracking

Our website may use cookies to:

• Improve user experience

• Store preferences

• Analyze website traffic

• Optimize performance

You can disable cookies in your browser settings, but some features may not function properly.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders

• Comply with legal obligations

• Resolve disputes

• Improve customer service

8. Marketing Communications

With your consent, we may send:

• Promotional emails

• Special offers

• Seasonal campaigns

You can opt out at any time by contacting us or using unsubscribe options.

9. Your Rights

You have the right to:

• Access your personal data

• Request corrections to your information

• Request deletion of your data (subject to legal obligations)

• Withdraw consent for marketing communications

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Children’s Privacy

GiftFrom.ae does not knowingly collect personal data from individuals under the age of 18 without parental consent.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

GiftFrom.ae Privacy Team
Email: Info@giftfrom.ae
Dubai, UAE

By using GiftFrom.ae, you agree to this Privacy Policy and consent to the collection and use of your information as described above.